@import"https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&family=JetBrains+Mono:wght@400;500&display=swap";:root{--bg-canvas: #f5f4f0;--bg-surface: #ffffff;--bg-surface-subtle: #fbfbfa;--bg-hover: #ecebe6;--bg-active: #e4e3dd;--border-subtle: #e5e5e7;--border-focus: #18181b;--text-primary: #18181b;--text-secondary: #71717a;--text-muted: #a1a1aa;--btn-primary-bg: #18181b;--btn-primary-text: #ffffff;--btn-primary-hover: #27272a;--btn-secondary-bg: #ffffff;--btn-secondary-border: #e4e4e7;--btn-secondary-text: #18181b;--btn-secondary-hover: #f4f4f5;--card-bg: #ffffff;--card-border: #e8e8ea;--card-shadow: 0 1px 3px rgba(0, 0, 0, .04), 0 1px 2px rgba(0, 0, 0, .02);--card-shadow-hover: 0 10px 25px -4px rgba(0, 0, 0, .07), 0 4px 6px -2px rgba(0, 0, 0, .03);--badge-gray-bg: #f4f4f5;--badge-gray-text: #52525b;--badge-red-bg: #fef2f2;--badge-red-text: #dc2626;--badge-amber-bg: #fffbeb;--badge-amber-text: #d97706;--badge-green-bg: #f0fdf4;--badge-green-text: #16a34a;--badge-purple-bg: #faf5ff;--badge-purple-text: #9333ea;--badge-blue-bg: #eff6ff;--badge-blue-text: #2563eb;--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 20px;--radius-full: 9999px}[data-theme=dark]{--bg-canvas: #0d0f12;--bg-surface: #16181d;--bg-surface-subtle: #1c1e24;--bg-hover: #23262e;--bg-active: #2a2e38;--border-subtle: rgba(255, 255, 255, .08);--border-focus: #f8fafc;--text-primary: #f8fafc;--text-secondary: #94a3b8;--text-muted: #64748b;--btn-primary-bg: #f8fafc;--btn-primary-text: #0d0f12;--btn-primary-hover: #e2e8f0;--btn-secondary-bg: #1c1e24;--btn-secondary-border: rgba(255, 255, 255, .1);--btn-secondary-text: #f8fafc;--btn-secondary-hover: #262932;--card-bg: #16181d;--card-border: rgba(255, 255, 255, .08);--card-shadow: 0 4px 20px -2px rgba(0, 0, 0, .45);--card-shadow-hover: 0 12px 30px -4px rgba(0, 0, 0, .6);--badge-gray-bg: rgba(255, 255, 255, .08);--badge-gray-text: #cbd5e1;--badge-red-bg: rgba(239, 68, 68, .15);--badge-red-text: #f87171;--badge-amber-bg: rgba(245, 158, 11, .15);--badge-amber-text: #fbbf24;--badge-green-bg: rgba(34, 197, 94, .15);--badge-green-text: #4ade80;--badge-purple-bg: rgba(168, 85, 247, .15);--badge-purple-text: #c084fc;--badge-blue-bg: rgba(59, 130, 246, .15);--badge-blue-text: #60a5fa}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Plus Jakarta Sans,-apple-system,BlinkMacSystemFont,sans-serif;background-color:var(--bg-canvas);color:var(--text-primary);min-height:100vh;line-height:1.5;-webkit-font-smoothing:antialiased;transition:background-color .2s ease,color .2s ease}h1,h2,h3,h4,h5,h6{font-weight:700;letter-spacing:-.02em;color:var(--text-primary)}a{color:inherit;text-decoration:none}.modern-card,.glass-panel{background:var(--card-bg);border:1px solid var(--card-border);border-radius:var(--radius-lg);box-shadow:var(--card-shadow);transition:transform .2s ease,box-shadow .2s ease,border-color .2s ease}.modern-card:hover,.glass-panel:hover{box-shadow:var(--card-shadow-hover)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:8px 16px;font-size:13.5px;font-weight:600;font-family:inherit;border-radius:var(--radius-md);border:1px solid transparent;cursor:pointer;transition:all .15s ease;user-select:none}.btn-primary{background:var(--btn-primary-bg);color:var(--btn-primary-text)}.btn-primary:hover{background:var(--btn-primary-hover);transform:translateY(-1px)}.btn-secondary{background:var(--btn-secondary-bg);border-color:var(--btn-secondary-border);color:var(--btn-secondary-text)}.btn-secondary:hover{background:var(--btn-secondary-hover)}.btn-icon{width:36px;height:36px;padding:0;border-radius:var(--radius-md);display:inline-flex;align-items:center;justify-content:center;background:var(--card-bg);border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;transition:all .15s ease}.btn-icon:hover{background:var(--bg-hover);color:var(--text-primary)}.pill-badge{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:var(--radius-full);font-size:11.5px;font-weight:600;letter-spacing:.01em}.pill-badge.urgent{background:var(--badge-red-bg);color:var(--badge-red-text)}.pill-badge.high{background:var(--badge-amber-bg);color:var(--badge-amber-text)}.pill-badge.medium{background:var(--badge-purple-bg);color:var(--badge-purple-text)}.pill-badge.low{background:var(--badge-green-bg);color:var(--badge-green-text)}.pill-badge.gray{background:var(--badge-gray-bg);color:var(--badge-gray-text)}.pill-badge.blue{background:var(--badge-blue-bg);color:var(--badge-blue-text)}.segmented-bar{display:inline-flex;align-items:center;background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:3px;gap:2px}.segmented-tab{padding:6px 14px;font-size:13px;font-weight:600;color:var(--text-secondary);border-radius:var(--radius-sm);background:transparent;border:none;cursor:pointer;display:inline-flex;align-items:center;gap:6px;transition:all .15s ease}.segmented-tab:hover{color:var(--text-primary)}.segmented-tab.active{background:var(--bg-canvas);color:var(--text-primary);box-shadow:0 1px 3px #0000000d}.form-input,.form-textarea,.form-select{background:var(--bg-surface);border:1px solid var(--border-subtle);color:var(--text-primary);padding:10px 14px;border-radius:var(--radius-md);font-size:13.5px;font-family:inherit;transition:border-color .15s ease,box-shadow .15s ease;outline:none;width:100%}.form-input:focus,.form-textarea:focus,.form-select:focus{border-color:var(--border-focus)}.font-mono{font-family:JetBrains Mono,monospace}.htg-logo{display:inline-block;object-fit:contain;background-color:transparent;transition:filter .2s ease,opacity .2s ease}[data-theme=dark] .htg-logo:not(.htg-logo-force-light):not(.htg-logo-dual){filter:brightness(0) invert(1)}@media(prefers-color-scheme:dark){:root:not([data-theme=light]) .htg-logo:not(.htg-logo-force-light):not(.htg-logo-dual){filter:brightness(0) invert(1)}}.htg-logo-force-dark{filter:brightness(0) invert(1)!important}.htg-logo-force-light{filter:none!important}.mobile-only{display:none!important}.desktop-only{display:flex!important}.desktop-inline{display:inline-flex!important}.desktop-block{display:block!important}.responsive-page-container{width:100%;max-width:1100px;margin:0 auto;padding:36px 20px}.responsive-two-col{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:24px;align-items:start}.scroll-x-touch{display:flex;overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:none;-ms-overflow-style:none;padding-bottom:2px}.scroll-x-touch::-webkit-scrollbar{display:none}@keyframes slideDownDrawer{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}.mobile-nav-sheet{position:fixed;inset:61px 0 0;background-color:var(--bg-surface);z-index:999;overflow-y:auto;padding:20px 18px 40px;display:flex;flex-direction:column;gap:16px;animation:slideDownDrawer .2s cubic-bezier(.16,1,.3,1);border-bottom:1px solid var(--border-subtle);box-shadow:0 20px 40px #0000004d}.admin-ticket-drawer{position:fixed;bottom:0;right:0;width:clamp(380px,48vw,680px);height:calc(100vh - 60px);background-color:var(--bg-surface);border-left:1px solid var(--border-subtle);box-shadow:0 0 50px #00000059;z-index:50;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:20px;animation:slideLeft .2s cubic-bezier(.16,1,.3,1)}@keyframes slideLeft{0%{transform:translate(100%)}to{transform:translate(0)}}@media(max-width:768px){.mobile-only{display:flex!important}.mobile-only-block{display:block!important}.desktop-only,.desktop-inline,.desktop-block{display:none!important}.responsive-page-container{padding:20px 14px}.modern-card,.glass-panel{padding:18px 16px!important;border-radius:var(--radius-md)}.responsive-two-col{grid-template-columns:1fr!important;gap:18px!important}.form-input,.form-textarea,.form-select{font-size:14px!important;padding:10px 12px!important}.btn{padding:9px 16px;font-size:13px}.admin-ticket-drawer{width:100%!important;max-width:100%!important;left:0!important;right:0!important;border-left:none!important;border-top:1px solid var(--border-subtle);padding:16px!important}}@media(max-width:480px){.responsive-page-container{padding:16px 12px}.modern-card,.glass-panel{padding:14px 12px!important}.btn-mobile-full{width:100%!important}}@media print{header,nav,button,.no-print,input,textarea,select,.mobile-nav-sheet{display:none!important}body{background-color:#fff!important;color:#000!important;padding:0!important;margin:0!important}#receipt-print-area{position:absolute!important;left:0!important;top:0!important;width:100%!important;padding:20px!important;margin:0!important;background:#fff!important;color:#0f172a!important;box-shadow:none!important;border:none!important}}